This statement concerns the website of Warmframe Technology, www.warmframe.com. Warmframe Technology (hereinafter referred to as "Warmframe") is the sole owner of the information on this website.
1. Our Commitment to You
We respect your privacy. Warmframe is committed to protecting your online privacy. If you have any questions regarding this statement, please contact us.
Warmframe pledges:
Not to sell, rent, or disclose your personal information.
To remove your name from mailing lists upon your request.
Not to share your information with any business partners unless another company can provide better information, products, or services.
Warmframe further pledges:
To take your privacy seriously and comply with this statement.
To promote this statement internally so that all employees adhere to it.
To maintain the accuracy of this statement.
This statement may be updated from time to time; please review it regularly.
2. What Information We Collect and How We Use It
Log Files
Like most standard website servers, we use log files to record IP addresses, browser types, machine IDs, pages submitted/exited, platform types, date/time, click counts, and other information. We analyze trends, manage the website, track general user activity, troubleshoot issues, and collect aggregated demographic information for research purposes. IP addresses and similar data are not linked to personally identifiable information.
If you register on the website (which often requires providing your email address), we record your email in the log files to better understand your interests and provide improved services.
Email and “Contact Us” Forms
If you contact Warmframe via email or through the “Contact Us” form, we keep a record of the communication and respond promptly. Warmframe may also request users to complete surveys for research purposes. We may use the information provided in your email to offer you special products or services. Note: Even if you unsubscribe or remove your name from mailing lists, we may continue to respond via email to specific requests or activities, including inquiries submitted through “Contact Us,” follow-up emails for samples, order confirmations, and other activities not listed.
Third-Party Privacy
Warmframe uses pixels or transparent GIF files to manage online advertising. These GIFs are provided by our advertising partner, DoubleClick. They allow DoubleClick to recognize specific cookies in your browser, helping us understand which ads attract users to our site. Cookies may be set by us or DoubleClick's advertising partners. Information collected and shared via cookies and beacon technology is anonymous and not personally identifiable; it does not include your name, address, phone number, or email.
Registration
By providing your email (e.g., via the “Contact Us” form, requesting product datasheets, application forms, applying for advanced user access, signing up for technical updates, or seeking instant assistance), you register on this website. Beyond your email ID, we store information provided in your profile/preferences and any data submitted when applying for advanced user access. This information saves you time by pre-filling forms and allows us to send confirmations, special offers, surveys, and other communications. We recommend setting a password in your profile/preferences to protect your information.
You may cancel your account at any time to permanently unregister from the website. After cancellation, you will lose access to all website information, application forms, advanced user features (if applicable), and any subscriptions or email requests.
After providing your email, you may receive automated emails from Warmframe. If you do not wish to receive these, you can unsubscribe via the mailing list in your profile/preferences.
3. Warmframe’s Use of Cookies
This website uses cookies to improve website efficiency and collect information about users.
Whenever you visit our site without accepting cookies, you will see a prominent notice about Warmframe’s use of cookies. Continuing to browse other pages after the homepage implies your consent to the use of cookies.
3.1 What Are Cookies?
Cookies are small text files placed on your computer’s hard drive by the websites you visit. We use cookies to enhance website performance and collect information about users. When you provide your email (e.g., via forms, applications, technical updates), we set cookies with unique identifiers on your computer. Cookies can be deleted or blocked as described below.
3.2 Types of Cookies We Use
Typically, we use cookies to:
Avoid having you re-enter your email each time you visit the site or submit a form.
Track usage to improve navigation, interface, and overall design.
Determine your preferences for better service.
Store non-personal information such as country and language to avoid repeated entry.
Store other non-personal information like last visit time, visit frequency, survey responses, etc., to avoid repetition.
Third-party cookies may also be received as described above.
3.3 Managing Cookies – Deleting and Blocking
You can manage cookies via your browser’s settings and delete cookie files. Modifying browser defaults to delete cookies upon closing will prevent preferences from being saved, and you will be asked each time you visit. Disabling cookies may limit access to some website sections. We recommend using passwords to protect personal information stored via cookies.
4. Use of Purchased Mailing Lists
We may purchase/rent mailing lists to addresses not directly accessible to us. If you previously unsubscribed from Warmframe’s communications, we may still be unable to remove your email from purchased lists. Your consent to the use of purchased/rented lists is considered compliance with this statement.
5. Information Security
Warmframe uses advanced technology to protect your information. If you use a password, account information is encoded via SSL. You can update your information using your password at any time.
Warmframe takes measures to secure your data according to this policy. However, Internet transmission cannot be guaranteed 100% secure; therefore, Warmframe cannot ensure complete website security, and use is at your own risk.
If legally required or under subpoena, court order, or search warrant, Warmframe may disclose personal information.
6. Changes Notification
If the privacy policy changes, we will update this statement and other relevant areas so users can be informed about what information is collected, how it is used, and under what circumstances it may be disclosed. Please review this statement regularly.